Driver support
Charging, step by step
Find a station, start a session, and unplug safely when you are done.
- Find a charging stationSearch the map, look for chargers near you, or scan the QR code on the EV Charging Point in front of you.
- Your first charge, start to finishHow to charge an electric car at a public EV Loader charging station, from finding the plug to driving away.
- Choosing the right plugPlug A and plug B, chargers with and without a cable, and the socket flap that catches people out.
- Stop charging and unplugUnplugging ends the session. Car first, then the charger, and what to do if the stop button does not respond.
- What each station status meansAvailable, Preparing, Charging, Suspended EV, Finishing, Not connected and Faulted, in plain language.
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