Receipts and invoices

Your receipt

After a session ends we email you a retail receipt automatically, to the address on your account. Nothing to request.

You can also find your receipts in the app under your charging history, where each completed session has a Download option.

If a receipt is not there yet

You may see "The receipt is not available yet". That is expected for a short while and not an error.

Every receipt is registered with the Greek tax authority through myDATA, and the PDF is only created once AADE returns its confirmation number. Until then there is a session but no document. It usually appears within minutes. If a receipt for a session more than a day old is still missing, tell us the date and station.

Business invoices with a VAT number

Not supported for driver charging yet. The app issues retail receipts, and there is no way to put a company's VAT number on a charging session at the moment. It is on the roadmap.

If you need to account for charging as a business expense in the meantime, the retail receipt is what exists today, and it records the amount, the date and the station.

Station owners receiving payouts are a different case and do get proper invoices, in the owner portal.

Wrong details on a receipt

The name and email come from your account, so correct them in your profile and future receipts will be right. A receipt that has already been issued cannot be edited, because it is registered with the tax authority as issued.