Getting started

Download the EV Loader app

Where to get the app for iPhone and Android, and what you need before your first charge.

Create your account

Sign up with your email, Apple or Google, and activate your account from the email we send.

Sign in and password problems

What to do when you cannot sign in, and how to reset a forgotten password.

Add your vehicle

Adding a car is optional. Here is how to add one, and what to do if your model is missing.