Charge without an account

You do not need the app or an account to charge at most public EV Loader stations. Scan the QR code on the charger with your phone's camera, pay by card, Apple Pay or Google Pay, and the receipt comes to you by email.

Where it works

At every plug of a public station that charges for energy. Two kinds of plug still need an account:

• Free plugs. Charging is free, so there is no card to pay with, and signing in is how the station knows who is charging.
• Private stations, such as a hotel's or a company's, which only their own drivers can use.

At those, the plug page shows Log in instead of Charge as Guest.

Step by step

1. Scan the QR code on the EV Charging Point with your phone's camera. The plug's page opens in your browser. You can also open the station from the map at evloader.com.

2. Check the plug. The page shows the plug name, its status and the price. If the charger has more than one plug, tap the plug to change it to the one you are standing at. On a computer the station page lists every plug, each with its own Charge as Guest button.

3. Tap Charge as Guest and enter the email address where your receipt should go.

4. Continue to payment. You pay on our payment provider Stripe's secure page, by card, Apple Pay or Google Pay. The amount is a temporary hold, not the price of your charge: you pay for the energy you use and the rest goes back to your card. See The €35 temporary hold.

5. Plug in, car first. Back on our page you see the charger starting. It goes to Preparing and then to Charging within seconds.

6. Lock the car and go. We email you a link to your charging page, so you can close the browser and still follow the charge, or stop it, from any phone or computer.

7. Stop when you are done. Slide to stop on the charging page, or unplug from the car first. The page then shows the energy, the duration and the cost, and your receipt arrives by email.

Why create an account

Charging as a guest is the quick way to charge once. An account is worth it if you charge more often:

• Token Wallet. Top up once and pay for every charge from your balance, without a card hold each time. See The Token Wallet.
• Your full history. Every session and every transaction in one place, with each receipt ready to download whenever you need it.
• Faster next time. Your card is saved, so the next charge is one tap in the app.

After a guest charge, tap Save your account on the charging page to create an account with the same email. The charge and its receipt stay with you. See Create your account.